Privacy Policy

1. Overview

Cloud PDF App ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data. This policy applies to all users globally.

2. Files You Process

All PDF processing on this website happens entirely within your browser using client-side JavaScript. Your files are never uploaded to our servers, never stored, and never transmitted over the internet. We have no technical ability to access the documents you work with.

3. Information We Collect

We may collect anonymous, aggregated usage data such as page views, tool usage frequency, browser type, and country-level location data via analytics services. This data cannot be used to identify you personally. We do not collect names, email addresses, or other personal information unless you contact us directly.

4. Cookies

We use essential cookies necessary for the site to function and analytics cookies to understand how visitors use our site. Advertising cookies may be set by third-party ad networks. You can control cookie preferences through your browser settings or our Privacy Settings page. See our Cookie Policy for details.

5. Advertising

We display advertisements via Google AdSense to support the free service. Ad networks may use cookies and tracking technologies to serve relevant ads. These are governed by the ad network's privacy policy. We do not share personal data with advertisers. We use Google Consent Mode v2 to ensure no personalized advertising occurs without your explicit consent.

6. Third-Party Services

We may use analytics services (such as Google Analytics) and CDN services to deliver site resources. These services have their own privacy policies. We do not sell or share your data with third parties for marketing purposes.

7. Data Retention

Since we do not collect personal data or store your files, there is no personal data to retain or delete. Analytics data is retained in aggregated form only.

8. Children's Privacy

This service is not directed to children under 13. Users must be at least 13 years old to use this service. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has used this service or that we have inadvertently collected data from a child under 13, please contact us immediately at contact@cloudpdfapp.com and we will take prompt action.

9. Your General Rights

Depending on your location, you may have rights under GDPR, CCPA, PIPEDA, LGPD, DPDPA, APPI, or other privacy laws. Since we do not collect personal data in normal use, these rights have limited applicability. For questions about your rights, contact us at contact@cloudpdfapp.com. See jurisdiction-specific sections below.

10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your personal information.

California residents have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, our business purpose for collection, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. As stated above, we do not sell personal information. To manage advertising preferences, visit our Privacy Settings page.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will receive the same quality of service regardless of whether you opt out.

To submit a California privacy rights request, contact us at contact@cloudpdfapp.com with "California Privacy Rights Request" in the subject line. We will respond within 45 days.

Do Not Sell My Personal Information — manage your advertising consent preferences.

11. GDPR — European Union / EEA / UK

If you are located in the European Union, European Economic Area, or United Kingdom, the General Data Protection Regulation (GDPR) and UK GDPR provide you with additional rights. Our legal basis for any minimal processing (analytics) is legitimate interests. We use Google Consent Mode v2 to ensure no personalized advertising or tracking occurs without explicit consent. For our full GDPR compliance statement, see our GDPR page.

12. PIPEDA — Canada

If you are located in Canada, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) applies. Cloud PDF App adheres to PIPEDA's ten fair information principles:

1. Accountability: We are responsible for the personal information we hold and have designated privacy contact: contact@cloudpdfapp.com.
2. Identifying Purposes: We identify the purposes for collecting information before or at time of collection — analytics and service improvement only.
3. Consent: We obtain meaningful consent. Cookie consent is obtained before non-essential cookies are set.
4. Limiting Collection: We collect only the minimal information necessary for identified purposes.
5. Limiting Use, Disclosure, Retention: We do not use or disclose personal information for purposes other than those for which it was collected.
6. Accuracy: We keep personal information as accurate as necessary for its identified purpose.
7. Safeguards: We protect personal information with appropriate security measures.
8. Openness: We make our privacy policies readily available. This document fulfills that obligation.
9. Individual Access: Upon request, you may access the personal information we hold about you. Contact contact@cloudpdfapp.com.
10. Challenging Compliance: You may challenge our compliance with PIPEDA by contacting us at contact@cloudpdfapp.com.

13. LGPD — Brazil

If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018) applies.

Legal basis for processing: Where minimal personal data is processed (e.g., analytics), our legal basis is legitimate interests (Article 7, VI, LGPD) — specifically, understanding aggregate usage patterns to improve our free service. For advertising, our legal basis is consent (Article 7, I, LGPD), which we obtain via our cookie consent mechanism.

Brazilian data principals have the right to:

• Confirmation of existence of processing
• Access to personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary data
• Portability of personal data
• Deletion of personal data processed with consent
• Information about third parties with whom data has been shared
• Information about the possibility of not providing consent and the consequences
• Revocation of consent

To exercise these rights, contact: contact@cloudpdfapp.com

14. DPDPA — India

If you are located in India, the Digital Personal Data Protection Act 2023 (DPDPA) applies. As a data fiduciary in relation to any minimal personal data we process:

Data principals (users) have the right to:

• Access information about personal data processed
• Correction and erasure of personal data
• Grievance redressal
• Nominate another individual to exercise rights in case of death or incapacity

Grievance Officer / Contact for India: Grievance Officer: Deepak Organization: PapaSiddhi contact@cloudpdfapp.com. We will respond to grievances within 30 days as required by DPDPA.

15. APPI — Japan

If you are located in Japan, the Act on the Protection of Personal Information (APPI) applies. In accordance with APPI's purpose limitation principle, any personal information we collect is used only for the purposes stated in this policy — analytics and service improvement — and not for any other purpose without additional disclosure and, where required, consent. For requests to access, correct, or delete your personal information as permitted under APPI, contact: contact@cloudpdfapp.com.

16. General International Rights (All Users)

Regardless of your location, all users of Cloud PDF App have the following baseline rights:

• The right to know what data is collected about you and why
• The right to request access to any personal data we hold
• The right to correct inaccurate personal data
• The right to request deletion of your personal data
• The right to withdraw consent for optional data processing at any time
• The right to lodge a complaint with your local data protection authority
• The right not to be subject to automated decision-making that significantly affects you

To exercise any of these rights, contact: contact@cloudpdfapp.com

17. Changes to This Policy

We may update this policy. We will notify users of significant changes by updating the date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.

18. Contact

For all privacy questions, rights requests, and complaints: contact@cloudpdfapp.com

Manage Cookie & Advertising Preferences | GDPR Details | Cookie Policy